John Doe                   

500 W Erie Apt 4000   Austin , TX. 60611

ph: (412) 222 - 2222    email: johndoe@sampleresume.com        

Summary:

Extensive experience and knowledge with Web based projects. Strong project management skills including the following: delivering projects on time and on/under budget ; finding efficiencies in projects to meet client budget or timing requirements without eroding quality; assessing detailed project requirements for vague or high-concept projects ; developing detailed work plans ; building rock solid and cohesive project teams quickly ; maintaining attention to detail and administrative tasks while juggling multiple projects ; managing change and risk proactively ; facilitating meetings and conducting client or internal presentations.

Technical Skill Overview:

Platforms: Windows, NT, SITE SERVER COMMERCE EDITION 3.0 , IIS.

Siebel/Call Center, Microsoft SQL Server, Oracle, Symantec Visual Cafe , Erwin, Cybercash, Taxware, Java, ASP, Visual Basic, VBSCRIPT, HTML .

Experience

Sportmart ;   Austin   TX     E-Commerce Manager      2/2004 -  present                      

· Directed a team of 6-8 web developers (junior to senior level/ VB, ASP, Java) .

· Negotiated design and functionality issues with HTML designers, e-commerce

producers, and technical developers; explained technical issues and hurdles;

worked for consensus.

· Oversaw development of Everest website affiliate program, which identified

customers by their IP address or through their referring URL, provided an

internal web interface for marketing associates to enter IP ranges, and

generated daily reports of site visits and purchase totals

· Launched several other major public website enhancements, including

Christmas season gift-sending, the company's revenue-generating delivery fee, and Valentine's Day pre-ordering .

· Guided development of other internal web applications by developers,

including apps which enabled on-the-fly job posting, store category creation, design tweaks, and content preview.

· Evaluated new projects for Web group (such as taking information from the

delivery people's Palm devices and displaying it on the website)

Andersen Consulting ;   Austin   TX        Project Manager      2/2000 -  1/2004                     

· Direct new installations of  customized websites at client sites.

· Provide technical leadership and direction to fortune 1000 projects.

· Conduct technical/business evaluations of business area requirements

and recommend appropriate solutions to clients.

· Supervise, instruct and assign personnel to various projects and

direct their activities.

· Track project completion and prepare status reports.

· Provide in-depth technical and business knowledge to ensure efficient

design, programming, implementation and on-going support for the application

system.

· Manage configuration and testing of  customer websites.

· Manage and maintain client relationships at the senior level.

· Facilitate communication with management to ensure proper execution of project and customer satisfaction.

· Identified sales opportunities and prepared proposals to sell

consulting services to various clients. Prepared responses to RFPs and RFQs

Etoys.com ;  Austin   TX              Sr. Business Analyst            5/1996-  1/2000          

· Led  teams through strategy development projects and employed creativity along with qualitative and quantitative analytics in order to arrive at a plan that maximized the possibilities of sustaining competitive advantage via operational effectiveness and strategic positioning.

· Designed and conducted primary and secondary research to understand

client’s target markets.

· Conceived superior interactive brand marketing strategies, tactics and platforms for clients.

· Envisioned cross-band user experiences and campaigns that represent true use

of the interactive medium.

· Developed, documented and presented cross-band technology, branding,

customer relationship management (CRM), knowledge management (KM), e-learning, content, branding, process improvement and site management strategies for global client base.

· Analyzed the value proposition of all recommended initiatives using  Return On Investment (ROI) and Customer Lifetime Value (CLV) models.

· Gathered requirements for conceived Internet functionality including CRM and KM systems and communicated these requirements to the development team using UML use cases in accordance with the RUP.

· Recommended realignments in business processes, and organization  structure to support the Internet initiative.

 Grainger.com ;  Austin   TX         Sr. Business Analyst           5/1993 - 4/1996          

· Successfully managed and led a team of three business analysts through the requirements analysis phase of a ASP/IIS web based project designed to introduce e-business capabilities to the Corporate Gifts business unit of Grainger.com.

· Extensive use of case analysis to further clarify business

requirements. Analysis required daily interaction with the user clients in an effort to define and develop online strategies. 

· Responsibilities included day-to-day functional management tasks, as well as delivery-specific technical leadership. Utilized Rational Rose.

· Involved and managed the in-house Intranet application with comprehensive range of features and functionality including discussion forum, bulletin boards, and other interactive facilities designed to support collaboration between team members.

· Involved in the concept generation and the web content of the Intranet site.

· Prepare the blue print of the web content for the approval of project sponsors. 

· Designed the prototype, prepared the functional specifications for the proposed solution of attendance and the employee related information system.

  BS ;  Computer Science ; 1996

  Illinois University  Chicago, Illinois            

                           ….       managerial  references available upon request    ……